Pick-Up and Delivery

Pre-Birth Starter Package

We will deliver your first set of diapers and a pail a few weeks before your due date. This ensures that you will have diapers ready to use when you bring home your new bundle of joy.  

Your regular deliveries will not begin until you let us know that your baby has arrived and that you are ready for service. We suggest that you give us a call to activate your service the day your baby arrives home.

Regular Diaper Service

Your regular diaper pick-up and delivery begins when you bring your baby home. Once a week, we will pick up your soiled diapers and leave fresh ones for your baby. We will come on the same day of the week every week, at around the same time of day. You don't need to be home for your delivery -- simply leave your bag of soiled diapers on your doorstep.

With our service, no rinsing or soaking is required. It's as simple as placing the soiled diapers into the naturally deodorized diaper container. We do the rest!

Vacations and Stopping Service

Since we bill in advance 2 weeks, we need a week notice to make a change so that you are not invoiced. If the office is notified on or before the 8th or 22nd of each month we can put your account in vacation mode so that you are not invoiced for that period.

If for some reason you do not require diapers or just need a pick up we will still charge you for that week since a) the van has been there b) you still have diapers. It's like renting a car. It might be in the driveway and you might not have used it that day but you still get charged for it.

Our invoicing is done electronically and in advance. Once we submit this information to the banks for processing, we are charged a fee. We are again charged a fee to withdraw that information. Got to love the banks and their fees..Please understand that we try very hard to avoid unnecessary costs and will try to help you with last minute changes if possible.

Ready to get started? Contact Happy Nappy today!

Thank you for choosing us!